I booked a comfortable suite online with a good heating system, and it was convenient having a shower, hairdryer, and bathrobes provided.

Location short walk to Bulgaria, the mountains, and lake Kleptuza and the park. Besides, easy to get to Lake Kleptuza. Got good-sized and quiet room with magnificent views of the forested mountains and central heating, an iron, and a flat-screen TV with cable channels.

interesting design of interiors in double room. location - beautiful, near restaurant, the apartment, foiers, restaurant and oustide areas and the mountains. also, far away from the city centre.

Spacious rooms with a great heating system, and friendly staff members.

Convenient spot to check out nearby spots. Rooms are tidy and the staff is fantastic! 🌟

The services here are top-notch, and the staff is incredibly friendly and welcoming.

Decent-sized room with a handy heating system. They serve a variety of tasty treats for breakfast! 🥐

The value for money at this hotel was great, we got more than expected. Our room was super spacious and had a great view of the mountains at sunrise. The staff were very polite and helpful, making our stay enjoyable.

The morning meal could have been better if there were more options available.

The hotel is situated close to a beautiful lake and park, making it perfect for leisurely walks. The rooms were spacious and clean, providing a comfortable stay. The breakfast served was delicious, with a wide variety of options to choose from.

The hotel is quite old and in need of renovation. the staff's lack of English proficiency made communication difficult.

I absolutely loved my stay at Balneocomplex Kamena. The pools were fantastic, especially the warm water in the outdoor pool. The spa facilities were top-notch, providing a truly relaxing experience. The view from the hotel was breathtaking, adding to the overall charm of the place. I was pleasantly surprised by the tastiness of the food in the restaurant. The refurbished rooms had a modern touch, making them comfortable and inviting. Despite a few minor drawbacks, such as limited dessert options at breakfast and a need for more frequent cleaning of the outdoor pool, my experience exceeded my expectations. I would definitely recommend this hotel to others.

We loved the hotel's location close to a beautiful lake and park, perfect for scenic walks. The breakfast was delicious and the coffee was also great. The spa facilities were exceptional, with warm mineral water in both the indoor and outdoor pools. Additionally, the staff were incredibly helpful and polite throughout our stay.

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The mineral water at Balneocomplex Kamena is truly amazing. It provided a sense of relaxation and rejuvenation during my stay. The spa facilities were also impressive, especially the warm outdoor pool with its stunning mountain views. The room was spacious and the bed surprisingly comfortable. Despite being an older hotel, there were noticeable renovations that added a touch of modernity. The breakfast was satisfying and the staff were genuinely helpful. I would highly recommend this hotel for its value and the refreshing experience it offers.

Although I enjoyed my stay at Balneocomplex Kamena, there were a few minor drawbacks. The lack of air-conditioning made the room quite hot, especially during the day.

Had a great Christmas at this hotel. Really enjoyed the indoor pool and spa facilities, which were always clean and well-maintained. The location was convenient, close to the town center and local attractions. The breakfast spread was excellent, with a good selection of hot and cold dishes.

There were a few drawbacks. Wi-Fi was spotty and often unavailable, which was frustrating.

We enjoyed both the indoor and outdoor pools, and the pool staff were friendly and accommodating. the split room layout was interesting and provided more space than we anticipated.

There were several negative aspects that impacted our experience at the hotel. the breakfast selection was limited and did not include juice for children.

Friendly staff. Clean pools. Spacious rooms. Good breakfast. Nice spa facilities. Beautiful view. Convenient location near park and lake. Reasonable price

There was nothing I didn't like.